Holmes Products (Europe) Limited (“Holmes”) is committed to protecting and respecting the privacy of every individual who visits www.BionaireEurope.com (the “Site”) or responds to our guestbooks, contests, or interactive advertisements. This Privacy Policy, together with our terms of use sets out the basis on which any personal information we collect from you, or that you provide to us, is processed by us. This Privacy Policy will inform you what to do if you do not want your personal information to be shared or divulged when you visit the Site or respond to our advertising.

We may occasionally modify the privacy policy and will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We may let you know via the homepage when this happens but you should check the policy frequently to read the changes.

Please note that the Site may contain links to and from other websites. We are not responsible for the privacy practices or the content of such websites and the information practices of those websites are not covered by this privacy policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is HOLMES PRODUCTS (EUROPE) LIMITED of 1 Francis Grove, London SW 19 4DT, United Kingdom.

We will not collect any personally identifiable information about you (for instance, your name, address, telephone number, or e-mail address) unless you provide it voluntarily. If you do not want your personally identifiable information collected, do not submit it to us.

We may collect and process the following data about you:

• Information that you provide by filling in forms on the Site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.

• If you contact us, we may keep a record of that correspondence.

• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Whenever we collect personal information we make an effort to include a link to this privacy policy on that page.

If you do submit personally identifiable information, we will use it in the following ways, unless stated otherwise:

we may store and process that information to better understand your needs, and how we can improve our products and services;

where you have consented to us doing so, we may use that information to contact you.

Your information will only be shared with our agents, consultants, service providers, subsidiaries, branches or parent company. We do not otherwise disclose information about your individual visits to the Site or personal information which identifies you to other third parties, for its use in marketing or solicitation or otherwise, unless we have your prior consent.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the internet browser you are using, the type of operating system, and the domain name of the web site which linked you to our site. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

We may also obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise the Site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to the Site.

With most internet browsers you can block, receive a warning or erase all “cookies” from your hard drive. Please refer to your browser instructions or help screen to learn more about these functions.

The Act gives you rights of access to, and correction of, information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Where you have consented to us using your data for marketing purposes, you have the right to ask us at any time to stop such use by contacting us at info-europe@jardencs.com.

By using the Site and submitting information, you consent to:-

(i) the collection and use of your personal information by us as described above; and

(ii) the transfer of your personal information to countries outside the EEA.

If you have any questions regarding this privacy policy or would like to have any information deleted from our records please e-mail us or call our toll free number 0800 052 3615.